APPOINTMENTS

TAKE ADVANTAGE OF OUR STREAMLINED APPOINTMENT PROCESS !!!

Our practice is trying to meet the needs of the community through 1-2 open new patient appointments a day.

  • This is based on a first come first served basis at the practices’ discretion.
  • Expedited appointments are available on Telehealth visits and inperson office visits.
  • To expedite timely new patient appointments please fill out Form # 1 (A-D) in full, and a picture of the front and back of your child’s or your insurance card, and the guarantor’s drivers license as an attachment.
  • This can be sent to us via HIPAA compliant email (info@smadanimd.com)

SCHEDULE AN APPOINTMENT

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What to expect on the date of appointment ?

Our telehealth virtual appointment visits (via a secure portal) follow the same guidelines as the in person office visit ( as mandated by the American Medical Association, or AMA). Please make sure your medical insurance covers this type of visit.

Please arrive**/join the telelink** 15 minutes before your scheduled appointment time for any incomplete pre-consultation formalities of registration, insurance verification, payment of deductibles/copays as the case maybe that is warranted by your insurance carrier.

Since this is a specialty practice wait times could be variable and prolonged in some cases depending on the doctors schedule. Please allow for such delays and plan for subsequent engagements accordingly.

Upon arrival for an in person office visit, please inform us if your child requires special care or could be infectious.

What is your cancellation policy?

We recommend that you call or email our office for cancellations 24 hours prior to the scheduled appointment time for other patients waiting to be accommodated for a consultation. For cancellations occurring less than 24 hours you may be subject to a $35 no show charge per our policy. Your prompt assistance in cancellation and rescheduling would be mutually beneficial.

What should I do in case of an emergency?

In the event of a medical emergency, please call 911 or go to the nearest emergency room.

Dr. S. Madani covers his patients 24 hours a day. For all actual emergencies ( excluding calls for medication refills, cancel or make appointments, lab results) please reach him through the office phone. In case you do not get a return call in a reasonable time please call again.

Since he is the only physician covering every day of the week it will be appreciated if non-emergent matters that can wait until the next business day ( minor complaints and calls for prescription refills, lab results ) be addressed during normal business hours.

What are your fees and payment options?

In order to be complaint with insurance regulations and keep costs down we request that all co-pays, deductibles and balances are paid at the time of registration, and before the service is rendered.

If you are self pay, our front desk will be glad to discuss our fee and give you a cost estimate ahead of your clinic visit

Payments will be accepted in the form of cash or credit card before the service is rendered. This policy is to ensure both parties do not have to face financial issues.

STAY INFORMED

For any further questions or to stay updated on our services, feel free to reach out to us. We are here to support you and your child’s health journey.